Dream Global Interior – Jeddah, Saudi Arabia
Dream Global Company · CR No. 7051273311 · VAT No. 314149498700003
Returns
You can return any item within 7 days of receiving it, as long as it is:
- not damaged
- not cut, drilled, glued or installed
- in its original condition and packaging
Items we can’t take back
- Panels, wallpaper, chipboard or other materials that have been cut to size, whether by you or by us at your request
- Items that have been installed or used
- Items damaged after delivery
Damaged or wrong item?
Please check your order when it arrives. If anything is damaged or isn’t what you ordered, contact us within 7 days with photos. We’ll replace it or refund you, and we cover all delivery costs.
How to return an item
- Send us your order number and photos of the item on WhatsApp at +966 53 882 5388 or by email at Dreamglobalinterior@gmail.com.
- We’ll confirm the return and arrange collection in Jeddah, or tell you where to drop the item off.
Delivery costs on returns
For change-of-mind returns, you pay the return delivery cost, and the original 150 SAR delivery fee isn’t refunded. If the item arrived damaged or wrong, we pay all delivery costs.
Refunds
Once we receive and check the item, we’ll confirm by WhatsApp or email. Approved refunds go back to your original payment method through Paylink within 14 days. Your bank may take a few extra days to show it.
Late delivery
If your order is delayed by more than 15 days, you can cancel it for a full refund.
Need help?
WhatsApp +966 53 882 5388 or email Dreamglobalinterior@gmail.com.